DIGITAL EXPERIENCE

A player in the digital transformation of enterprises, Keyrus offers unique expertise combining Digital Strategy Consulting with omnichannel user experience. It applies this expertise to develop the perception, actual experience, and interaction between customers and brands.

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REFERENCES

  • Aldo

    Integrating various data sources into an Enterprise Data Warehouse and putting in place Business Intelligence tools (Cognos, Qlikview, Roambi) so as to be able to monitor the group's activity and results.

  • Arezzo

    Design of a new multi-country (Brazil, USA) and multi-brand omnichannel e-commerce platform to optimize the user experience : assistance in developing the omnichannel strategy and during the migration towards the new platform, integration of the hybris solution.

  • Canadian Financial Institution

    Implementation of the Microsoft Dynamics CRM solution to optimize the management and analysis of the institution’s client portfolio.

  • European financial services group

    Delivering Consulting services to the managers in charge of digital strategy and customer relations in order to prioritize, scope and deploy the portfolio of digital projects (creation of new online services, improvement of the customer experience). Providing assistance with all stages of project launches (strategic scoping, advisability study including the business case, monitoring implementation with all contributors..).

  • Food Industry leader

    Define the brand's mobile strategy, including:analyse all links is the value chain (pre-sale, sales, after-sales), benchmark the strategy with others in the European market, make strategic and operational recommendations (2012-2013 roadmap).

  • International hotel and catering group

    Ergonomic and creative re-design for the hotel reservation gateway. The current "mobile first"-oriented design made it possible to define better user journeys involving all consultation terminals. Creation of a complete digital graphic charter for the site and all associated digital supports.

  • International hotel and catering group

    Conception of an online application for generating commercial presentations. A tool which enables the easy creation, on the fly, of quality, homogenous presentations personalised for their clients.

  • International player in ophthalmic lenses

    Keyrus put in place an ETL (SSIS) so as to create sales dashboards (QlikView, NPrinting).

  • La Coop fédérée

    In the framework of the integration of the sales system, Keyrus developed a comprehensive solution for managing customer information and also launched a mobile application facilitating the work of inspectors.

  • Leading player in the private media sector

    Communication campaigns on the social networks in order to increase the number of fans of the brand on its local markets (e-marketing, e-mailing, competitions on the social network).

  • Major transport group

    Functional design, creation and development of the new Intranet intended for travel agents, in order to facilitate information searches thanks to a powerful engine, organize content with a clear and effective redefined tree structure and optimize site performance. Re-integration of existing content. Deployment of a system of usable statistics on user connections, this being a reference for incentives by sales agents.

  • Quebec player in the pharmaceutical sector

    To support its objectives in terms of operational efficiency and company development, Keyrus helped the company define its CRM strategy.

  • World leader in the aerospace industry

    Keyrus assisted and supported the client in the migration of the Microsoft Dynamics CRM solution to allow its users to monitor customers/suppliers.

INNOVATION & TECHNOLOGIES