In a context of convergence between banking businesses and insurance businesses, insurance companies must, in order to combine development and profitability more specifically:

• Integrate the solvency and information standards as required by Solvency 2 regulations, aimed at improving cover for their risks.
• Further strengthen their prudential policy and their fraud prevention/detection systems.
• Extend their products to cover new requirements linked to sociodemographic changes (dependency, long retirements…) and to the change in public policies (health cover).
• Differentiate their products to individuals in a market which is confused by the similarity of the products proposed by banks and insurance – both in Life and Health and in general insurance.
• Develop thorough knowledge of their clients, their profile, notably in terms of risks. Simplify relations with their clients, more particularly the management of claims, in order to reduce attrition rates.
• Combine distribution channels and ensure the continuity of information on the policy holder between traditional networks (agencies, general agents, brokers) and the online channel (direct or indirect) at all stages of the relation.
• Ensure the quality of their back and front offices, their organisational and technological interfaces whilst controlling costs.

KNOW-HOW COVERING A LARGE NUMBER OF SOLUTIONS DEDICATED TO INSURERS, WELFARE INSTITUTIONS AND MUTUAL SOCIETIES

Strategic sector for the Group in the same way as that of banking and financial services, Keyrus has for the last 15 years been developing skills in insurance businesses covering the major functions of the companies (claims, administrative management, client services, assets, networks…) which now enable it to efficiently support the largest players in the market. 

Leading player in consulting and integration of solutions dedicated to the performance of the insurance sector - Business Intelligence, e-Business, ERP and CRM -, Keyrus is positioning itself as a global and relevant partner in the sector for a large number of the profession’s key issues.

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  • Creation of processes and information governance compliant with Solvency 2.
  • Definition and implementation of their multi-channel strategy.
  • Implementation of software packages (EAI, BPM and BAM) for Urbanization, Control and Supervision of insurance information systems.
  • Deployment of control solutions dedicated to major insurance functions (‘client’ control, claims managements, anticipation and monitoring of risks (scores, datamining, rules bases,...).
  • Implementation of the main market ERPs.
  • Functional analytical applications (Finance, HR, Sales, Marketing…).
  • Construction of unified notification and claims processing platforms, and client portals contributing to reduce costs and strengthen client loyalty.
  • Acceptance of outsourcing operations of the support functions with TMA, TRA, service centre and development solutions.
  • Managed and cloud hosting services.